• +359 887 434722
  • ул. „Абаджийска“ 10, Пловдив
  • Електронен магазин 24/7

1. Your profile

Tea House recommends that you keep the confidentiality of the username and password you enter (using the SITE) to prevent unauthorized access through your profile. In this way, every access (use of the SITE) through the account (username and password) assumes that you are responsible for all actions that will be taken when using this account.
When using the SITE, USERS and CUSTOMERS agree to take all necessary measures to ensure that their password is not disclosed by third parties.
If you suspect abuse of your account, we encourage you to immediately inform us.
Upon registration, the information provided must be correct and complete. Please note that you are responsible, including any penalties, for any submissions / records / false data provided.
Tea House reserves the right to refuse each USER access to the SITE, close a profile, or cancel orders, including confirmed ones.
Also, access to the SITE may be temporarily suspended or restricted in order to maintain the site or to introduce new activities or services.
Tea House will make every effort to ensure access to the SITE without interruption in electronic and non-error messages. However, due to the nature of the Internet, uninterrupted access and lack of errors can not be guaranteed.

2. Confidentiality policy

Tea House understands the importance of the confidentiality of your personal data. For each transaction, we ensure the security of all USERS ‘data and ensure that your personal data is protected.
Tea house recommendations:
– Keep your password!
– Do not give your password to anyone. A person who knows your password can access your account.
– Avoid using the same password for different accounts.
– If you are using a public computer (such as a library or Internet cafe), always make sure that you are logged out before turning off the computer.
– Frequently change the password.
– Do not disclose personal information!
Tea house will not require by phone or email to reveal the password for the SITE use. Tea House will not require you to disclose your bank account or other personal information by phone or email. Any such request should be ignored.
If someone has addressed such a request to you, please contact the Tea House.
Identify false emails (for fake or cheat).
The authentic e-mails of the Teen House are those sent by e-mail from teahouse@abv.bg or ending at “@teahouseplovdiv.com”.
There are no authentic Tea House emails that require personal information, or those that point you to a site other than teahouseplovdiv.com.
Some messages contain links to sites that point you to another site, although the URL contains the word “teahouseplovdiv” by dragging the link, you can see that the URL is different from the URL used to identify and link to sites , owned by the Tea House.

3. Protection of personal data

Any information regarding personal data provided by you or collected through the operations on the SITE will be processed by ARK 2018 Ltd., based in Plovdiv, 10 Abadjiiska Str., Represented by Adrian Kumbiliev – Manager.
Tea House guarantees the security and confidentiality of the data provided by you and transmitted through our computer system.
The data and personal information provided by USERS / CUSTOMERS is used by the Tea House to manage orders, deliver products and services, process payments, communicate CUSTOMERS / CUSTOMERS about orders, products, services and promotional offers, recommendations of products and services.
Also, Tea House uses this data and information to improve the online store and online trading platform to prevent fraud or misuse of the SITE and to allow third parties to provide technical support, logistics and other services to THE SITE.
ARK 2018 Ltd. keeps any information placed on the SITE or otherwise sent by USERS / CUSTOMERS.
Most of the personal data is provided by you when you register your Teen’s Account, search for products on the SITE when you place orders or send messages when you participate in competitions or fill out a SITE form or when you communicate with Teen House employees .
The processing of personal data is an operation or a set of operations that are performed on personal data by automatic or non-automatic means such as collecting, recording, organizing, storing, adjusting or modifying, downloading, consulting, using, disclosing third parties for transmission , spreading or otherwise, joining or combining, blocking, deleting, or destroying.
The data you provide are: name, surname, PIN, address, email address and phone number, name of the recipient of the order (addresses and telephone numbers), and financial data.
A series of data is collected in an automated Tea House module, such as the Internet Protocol (IP) address used to connect the computer to the Internet; login; e-mail address; password; information about your computer and connection methods such as the type of browser and operating system version; data that is sometimes combined with similar information collected from other clients in order to create features such as “best-selling”; URL (Uniform Resource Locator) full time (including date and time), number of cookies; visualized or sought after products; as well as any phone number used to contact our operators.
Also, a Tea House may use browser data as a cookie, Flash cookie, or other similar data collected through certain parts of the SITE to prevent fraud and other purposes.
When you visit the site and use our products, or visit a website where Tea House publishes ads, content or analytics, a Tea House can place a cookie in your web browser. A cookie module is a low amount of stored information on the computer in order to identify the browser while interacting with websites. Cookies can be used to store items such as identifiers or user preferences. A web site may put a browser cookie module if the browser settings allow it. A browser can allow a particular website to access cookie modules and refuse access to other sites.
Tea House can use cookies and other uses including
access information when you sign in to provide personalized content to store the last viewed page of a Tea House product or service.
Offers and relevant content to your interests.
Internal analysis provided by the client.
Perform research to improve the content, products and services of the Tea House.
Supporting security measures, such as requiring a re-entry for a Tea House product or service after a certain period of time
Helping to identify some potential fraudulent activities.
If you do not wish to receive ads from the Tea House or you are no longer a subscriber when you receive offers for selected Tea House products, please visit the opt-out page.
Tea House allows you to unsubscribe permanently. To use the permanent unsubscribe option, you must first enter the Tea House before unsubscribing.
You can configure the access browser of all cookie cookies to reject all cookie cookies or let you know when a cookie module is placed. Browsers differ from each other, and therefore we ask that you contact the browser’s Help menu to learn more about how to change your cookie settings.
If you reject any cookie cookies, you may not be able to use the Tea House products or services that require entry and you will not be able to take advantage of the Tea House offerings.
A tea house collects personal data from other sources, such as the pages of third-party websites that run co-branding, advertisements or otherwise; search term, and search engine results, including paid content (e.g., Overture sponsored links).
SATA-accessible data such as: Last updated order information, personal identification information (including name, e-mail address, password, communication preferences, Adress Book), suggestions (including Last Last Product Story, with the site before you confirm your order as well as preferences).
USERS and CUSTOMERS ‘personal information is an important component of the Tea House’s activity.
By registering on the WEBSITE, making an ORDER and filling out personal data forms, USERS / CUSTOMERS declare that they agree to include all their personal data in the Teena House database (ARK 2018 LTD.) and give their explicit and unambiguous consent , that their personal data can be stored and used by Teen House and by contract partners of Teen House for:
– Marketing activities by receiving information or commercial communications (offers, promotions, advertising and marketing announcements of Teen House, and third parties with whom Teena House has relations of any kind) to the provided e-mail addresses from USERS and CUSTOMERS
– Participation in conferences, promotions;
– Sending non-commercial or administrative messages (site changes, administration, etc.);
– Required internal statistics to improve service performance and image of the SITE and to create new features, features, promotions, operations, and new services
– To provide access to limited sections of the SITE
– Market research
– Track sales data.
A Tea House may disclose this information to its Distributors and Agents, under terms of confidentiality agreements, performance of certain activities by the Tea House, but without any limitations on the processing and execution of orders, delivery of orders, analysis of data and information, providing marketing aid, e-mail or SMS notification, sales and sales analyzes, credit card payments. These providers may have access to the personal data they need to fulfill their obligations.
A Tea House will disclose your profile information and other personal data when explicitly instructed by law or to protect its rights, property, and security. This includes the exchange of information with other fraud prevention companies and organizations. This does not, of course, include the sale, sharing or otherwise disclosure of personal data for commercial purposes other than those specified.
On the basis of an order sent to e-mail address teahouse@abv.bg or via the contact form on the site, USERS / CUSTOMERS may have the following rights free of charge:
– Once a year confirmation that personal data is processed or not
– to intervene in the provision of data
– oppose the processing of data for legitimate and reasonable grounds relating to the particular situation.

4. Intellectual property rights

The contents of this SITE, format, text, graphics, logo, buttons, icons, images, audio files, digital downloads, data compilations, and software are the property of Teen House, its agents or its content providers and are protected by the laws of Bulgaria, as well as international copyright laws and databases.
All materials included in this SITE (content) are owned by Tea House.
Without applying the above, Tea House can provide the ability to download wallpapers, screensavers and other utilities from the site.
The access / use of this SITE does not give the USER / CUSTOMER rights to resale or commercially use this SITE or its content.
USERS / CUSTOMERS may not collect or use lists, descriptions, and prices of products traded by the Tea House to make a copy of this SITE or its content.
Any downloading or copying of account information for the benefit of another merchant as well as the use of automated devices or any other means of acquisition to retrieve data without the express written consent of Tea House is strictly prohibited.
The access / use of this web site does not give the USER / CUSTOMER the right to reproduce, duplicate, copy, sell, resell, visit or otherwise use for any commercial purpose this SITE and any part thereof without the explicit written consent of Tea House.
USERS / CUSTOMERS may not use the logo, mark, or other graphics / drawing of the SITE without the express written consent of the Tea House.
By providing information or materials through this site, the CUSTOMER / CUSTOMER agrees to provide ARK 2018 Ltd. with the right to use, reproduce, display, modify, transmit and distribute such information or materials. Also, the CUSTOMER / CUSTOMER agrees that ARK 2018 Ltd may freely use in its interest those ideas, concepts, knowledge or techniques sent through www.teahouseplovdiv.com. ARK 2018 Ltd. will not be subject to obligations related to t.he confidentiality of the information sent unless the applicable law provides for other specifications in this respect.

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